What is User Research?

Welcome to Community Brands User Research! Our goal is to provide the best user experience possible, and we can’t do that without you. You help us shape the direction of our products by providing feedback through usability studies, quick surveys, interviews, and more. Click on your product to learn more about our work on that product.


Freestone MIP netFORUM Pro netFORUM Enterprise


Usability is one of the many ways our team solicits feedback from our customers. Watch this short video to see what you can expect when participating in a usability session:


See what others are saying:

  • “Oh I thoroughly enjoyed it.”
  • “I like it; I feel that MIP is listening.”
  • “This makes us feel like you actually care about the usability of the product.”
  • “I think it’s great to share what’s working and what’s not and that our opinion matters. I appreciate that.”

Interested in Participating?

Sign up today to be added to our contact list where you will be the first to hear of upcoming feedback opportunities.

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